All parties are priced for up to 20 children. We count children that are between 12 months and 14 years old. Adults/infants are not counted into your total. Please do not invite more than 20 children to the party as that is our maximum!

I’m afraid our Chantilly store cannot accommodate more than 20 children..

We do book up fast, especially in the colder months. Generally we are booked out about 2-3 months ahead of time, so if you see a party day that works for you, grab it quickly. PRIVATE PARTIES MUST BE BOOKED AT LEAST 1 WEEK IN ADVANCE. IF YOU BOOK A PRIVATE PARTY LESS THAN 1 WEEK IN ADVANCE, YOUR ORDER WILL BE REFUNDED. NO EXCEPTIONS!

We supply paper plates, napkins, plasticware, kids’s cups and tablecloths in basic colors. Our party room has a dorm size refrigerator and freezer. Each party room has 2 8′ long tables to eat on and 1 6′ long table to serve on. Up to 20 chairs are available for each party room. A party coordinator will assist you with set-up and clean up of your party and be there to answer questions. Food and drink are not provided but may be brought in. Most people order pizza and bring in a cake.

The closest pizza place is Paisanos. Other local pizza places include Dominos, Papa John’s, and Costco.

All parties require the same resources whether there are 6 children or 20. There is no discount for parties with less than 20 children.

Your party coordinator is there to assist with set up and clean up of your party and to answer any questions. Forgot a lighter for the candles or knife for cake? Your party coordinator has one! He/She is not permitted to serve food or supervise guests, but will be sure your supplies are replenished and your trash is emptied as needed. Your coordinator appreciates gratuities but they are not required.

No. While we would love to host your child’s birthday party, all parties MUST be booked properly. No food or drink is allowed outside of the party rooms therefore if you have not booked a party room, there is no food permitted on weekends. All unauthorized birthday parties will be asked to leave in fairness to those that properly booked.

Sorry, there is no alcohol of any kind permitted on the premises.

Payment in full is required to book any party. No party can be held without payment in full.

Parties are 100% refundable if your party is cancelled 14 or more days before your party. Parties are refundable for store credit only if your party is cancelled within 5-13 days of your party. Parties are refunded with 50% store credit is your party is cancelled within 4 days of the party. (see snow policy further down)

Yes, you are welcome to bring your own themed tablecloths, happy birthday banners, balloons, etc. If it hangs with scotch tape, we’re cool with it. Please do not bring confetti, glitter or anything that may damage the merchandise or party room.

Yes, we will even hang it for you. We are okay with both the pull string kind, and the fun kind as long as there is not confetti inside the pinata.

Yes, we have had Mickey Mouse, Ironman, Optimus Prime, and every Character from Frozen. Characters are welcome. We simply ask that you tag us when you post the pics on Facebook!

Yes, face painters are okay with us as long as they do it on the tiled area, but please, no glitter. We do not have additional tables available for your face painter or balloon artist, but you/they can bring a small one.

Yes, please expect that there will be families in the playground to shop or play. If you want a quieter party, book the PRIVATE parties. The stores close at 5pm on Saturdays and 4pm on Sundays so there will be no people in to shop or play after those times. The store closes at 6PM on weekdays for most of the year.

If Play N’ Learn closes due to inclement weather we will work with you to select another available party time or you can opt to receive a full refund.

Sorry, we host a lot of parties on the weekends and need to keep the parties moving so the showroom stays safe and does not get overcrowded. All party guests must leave when the party ends.

Hosts may arrive up to 15 minutes prior to the party. Your party room is not available greater than 15 minutes before your party so please don’t arrive too early. We will ask you to start cleaning up 15 minutes before the end of your party so everyone is out on time.

Yes

No, sorry we do not keep a waiting list. We very rarely have cancellations. If we do, the online calendar will be updated immediately.